If you had your account created before march 31st, please follow the instructions to migrate data from previous version of our exchange.
Step 1. Clear cookies in your web browser.
Step 2. Open exchange page: https://app.coincasso.com/login
Step 3. On the top of the page, you can find purple banner. Use "forgot password button".
Step 4. Enter your email address in the appropriate field. Then you will receive communicate like below.
Step 5. Open your mailbox. You will receive mail with title " CoinCasso | Migration - Password&2FA Reset " . Open it, and click blue button, to start migration.
Step 6. After clicking the button, you will be directed to page, where you have to confirm your Google Authenticator. To pass this step, you have to download on your mobile phone app Google Authenticator. Then please scan QR code, and type 6-digit code below, which will be displayed on your mobile device.
Step 7. Next, you have to change your previous password by entering it in the appropriate fields, then repeat it.
After that, please press confirm button.
Step 8. Now enter your e-mail address, password, that you have already changed and enter a code from your Google Authenticator app.
* the option of verification via SMS is available only for newly registered users