Two-factor, multi-level authentication (2FA) - a way of logging in, which forces us to additional verification, among others when logging in. This is a  logon confirmation on two different devices, platforms, designed to protect the user from e.g. logging into his account by someone else, or hacker attacks.

 


How to configure 2FA on CoinCasso 3.0?


If you created an account on the stock exchange before March 31, 2020.

  • Migrate your data by following the instructions.
  • Set up 2FA using the Google Authenticator app on your phone (with android, with iOS)
  • If you are unable to download the application on a mobile device, use the Google Chrome plugin.


If you created an account after April 1, 2020 or you want to create an account

  • Set up 2FA using the Google Authenticator app on your phone (with android, with iOS)
  • If you are unable to download the application on a mobile device, use the Google Chrome plugin.

or

  • When registering, select the option to verify via SMS by entering your phone number. Then, every time you log in, you'll receive an SMS with a code. This option is available only to new users of the exchange.

What to do to reset 2FA?

  • Contact the support department via support01@coincasso.com, or via chat on the site
  • Send the photo to the above e-mail according to the instructions.