Two-factor, multi-level authentication (2FA) - a way of logging in, which forces us to additional verification, among others when logging in. This is a  logon confirmation on two different devices, platforms, designed to protect the user from e.g. logging into his account by someone else, or hacker attacks.

 


How to set up 2FA on CoinCasso 3.0?


a) Set up 2FA using the Google Authenticator app on your phone (with android, with iOS).


If you are unable to download the application on a mobile device, use the Google Chrome plugin.


1. Enter the “Profile” tab on the left sidebar of the screen.



2. Click on the “Set 2FA” button at the bottom right corner of the screen.



3. Select the 2FA option using Google Authenticator.



4. Enter your current password, scan the code using Google Authenticator App, enter the code from Google Authenticator App and press the “CHANGE” button.



  5. Congratulations! Two-factor authentication was set up and your account is fully secure now.


B) Set up 2FA with SMS.


Select the option to verify via SMS code by entering your phone number. Then, every time you log in, you'll receive an SMS with a code. 


1. Enter the “Profile” tab on the left sidebar of the screen.



2. Click on the “Set 2FA” button at the right bottom corner of the screen.




3. Select the 2FA option with SMS.


4. Enter your current password, then enter your 2FA SMS phone number and press the “CONFIRM” button.

 


4. Enter your new SMS token from the message on your phone and press the “CONFIRM” button again. 


5. Congratulations! Two-factor authentication was set up and your account is fully secure now.



What to do to reset 2FA?

  • Contact the support department via support01@coincasso.com, or via chat on the site
  • Send the photo to the above e-mail according to the instructions.